1. Introduction
Diesel Lab respects your privacy and is committed to protecting your personal information in accordance with South African data protection laws (POPIA).
2. Information We Collect
We may collect:
- Name and contact details (phone, email)
- Vehicle information
- Billing and payment details
- Website usage data (cookies, IP address)
Personal data refers to any information that can identify you.
3. How We Use Your Information
We use your data to:
- Provide diagnostic and repair services
- Communicate with you
- Process payments
- Improve our services
- Send updates or promotions (only if you opt in)
4. Sharing of Information
We do not sell your personal data.
We may share information with:
- Payment processors
- Service providers
- Legal authorities if required
5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
6. Cookies & Website Tracking
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Optimize performance
You can disable cookies in your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing
8. Data Retention
We only keep your information as long as necessary for business or legal purposes.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.